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Reviews

reviews

Client reviews

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Our large bathroom has hot water heating in the floor but the tiles do not get warm. We took the tiles out to add the TruHeat System. We were able to built the floor up with a recommended foam/foil product and cork. On this we put the TruHeat System and then Vinyl flooring in oak on top. This gave us the right height to match the oak hardwood flooring in the adjacent bedroom. The flooring now looks continuous between the bedroom and bathroom. The Pros were: simple to install (did it myself), no concrete products required (no mess or cleanup), easy to adjust the high to match other flooring, Zach was a terrific help (he was quick to answer and provided great information. The Cons are: mounting the large transformer box (I hide it in an adjacent closet), needed to put new batteries in the thermostat, difficulty with programming the thermostat (the instructions are too brief and should be supplemented). Apart from some difficulty with the thermostat programming it is a great system and provides a nice even heat in the floor. Highly recommended.

Roy P

Apr 17, 2023
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I just created a home office on the ground floor and was concerned as the room is cold in the winter. I just had the TruHeat system installed and am thrilled with the comfort of my new space. It is a great product and the staff really cared about me and even gave me help with finding an experienced installer. I highly recommend TruHeat as a super product.

Marg C

Apr 17, 2023
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Quite pleased with trueheat infloor system. Found it user friendly as well as a more efficient Matt compared to others. Friendly and informative whenever necessary.

Michael R

Apr 17, 2023
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Hello, very satisfied with the floor and wall heat system we installed. Zack was wonderful to work with, very intentive and very helpful. Thank you.

Chuck H

Apr 17, 2023
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I found the system very easy to install myself in a converted 250 square foot screen porch with 10 foot ceilings. I had no means to heat this room being it was previously an exterior room. The entire room besides the 20 footback wall are 8 foot windows and a 16 foot sliding door…. not great insulation value. My contractor did not believe it would be enough heat … he was dead wrong. Truheat does a fabulous job. I am very pleased with results as my room is comfortable all the time .

Jeff K.

Apr 17, 2023
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Our first thermostat was defective but it only took one phonecall to Zack for it to be replaced no questions asked. The Truheat mats were much easier to install than the electric cable heating we installed in our bathroom a few years ago. Being able to use the mats under both laminate flooring as well as ceramic tiles is a big plus. We simply provided Zach with a diagram of our room and he quickly recommended which materials were needed to complete our project. The directions were easy to follow and Zach was always available for technical assistance.

Polly

Apr 17, 2023
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It’s been an absolute positive experience since the beginning working with Zach to understand the system on a technical level and planning it based on my project needs. He was very responsive and re-assuring every step of the way of the quality of the system as I came up with concerns. In the end, I’m very happy with the system after spending one Eastern-Ontario winter in a tiny house, kept comfortably cozy. Hope to be promoting this infloor electric heat system more, as it really is a great heating solution either as primary heat or backup.

Michael

Apr 17, 2023
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I used the amorphous system in my greenhouse under the soil and boy o boy did I ever make the right decision! I highly recommend this system to anyone looking to heat up their greenhouse with a radiant system that is not using the water tubes system.

Julio F.

julio_franco99@gmail.com
Jun 2, 2023
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I just got the floor heating system installed in our Yurt. I built the platform and installed the tape way back in June. It took us until now to get electricity running up to the Yurt. My brother in law was very sceptical about the thin aluminum tape can heat the place. I am happy to announce that it works . The first night we had it working we woke up warm and comfortable. Winter is coming fast and we are ready for it.

David S

Apr 17, 2023
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I just installed the Truheat system in my basement. Two units, a #5 and a #7 combined, heated the half of the basement that will have a gym and theatre area. Of all the possibilities, this technology worked the best. And the staff at Truheat, (especially Zach) answered every query with speed and detail. The floor is now heated, it feels great. Such a difference to walk down the stairs and not feel that 3-4 degree temperature drop. I’m very happy with this purchase and install.

Dan S

Apr 17, 2023
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We built a large sunroom onto our house and were looking for a cost effective source of heat. Truheat EZ mats came through with a product that was easily installed, very reasonably priced, and very efficient to run. Best of all, no one knows its there… except that they comment on how wonderful the warm floor feels on their feet!


Besides the great product, the two times I have required assistance, personable and knowledgeable help was a phone call away… no problems… Thanks Zach!!



Honestly, this is a great product and a great company.

Jeremy S

Apr 17, 2023
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Sarah was very helpful throughout the process. I accidently ordered the wrong pad and exchanging them was quick and easy. She provided excellent advice on using the correct insulation and underlay materials. The pads were very easy to install, and the thermostat had simple instructions.

Brad C

Apr 17, 2023

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