We needed an efficient way to heat a basement bedroom and bathroom and loved what we learned about the Tru Heat System. Installation was a breeze and Tru Heat offered help and input very quickly when we needed it. The system is installed and operating now and we love it. You can walk from the basement great room, that has no heat, onto the heated bedroom floor and instantly feel the warm difference. Thank you TruHeat!

We wanted to replace the expensive hot water baseboard / electric hot water boiler system with something that was more efficient and esthetically pleasing. The TruHeat system has been simply amazing, easy DIY installation except one hour labour for electrical hook-up. The order and delivery process was also flawless. We have our kitchen completed and have ordered two more kits to do three bedrooms and a bathroom. The floor feels amazing and I will write another review once our first electrical bill arrives but I am confident that it will save us a lot of dollars here in Central New Brunswick.

The first thermostat behaved strangely, turning on the TruHeat system when the room was already warm and the system shut off when the room was cold. Customer service was fantastic and sent out a replacement unit and now everything is working great!

It’s been an absolute positive experience since the beginning working with Zach to understand the system on a technical level and planning it based on my project needs. He was very responsive and re-assuring every step of the way of the quality of the system as I came up with concerns. In the end, I’m very happy with the system after spending one Eastern-Ontario winter in a tiny house, kept comfortably cozy. Hope to be promoting this infloor electric heat system more, as it really is a great heating solution either as primary heat or backup.

Sarah was very helpful throughout the process. I accidently ordered the wrong pad and exchanging them was quick and easy. She provided excellent advice on using the correct insulation and underlay materials. The pads were very easy to install, and the thermostat had simple instructions.

I recently installed the Truheat system after countless hours researching other underfloor heating systems. I went with this system for two reasons, the low voltage and the fact that it is truly a flat tape like system so ease of installation for both it and the tile I installed afterwards. It’s far and above better then the other systems out there for those two reasons alone. Running water lines under the floor is a tremendous amount of work if you use that system and the other popular wire system is so thick you have to by special backer board or float the entire floor before tile. I couldn’t be happier with this system from the fast shipping, ease of installation, my warm feet when I walk on the floor to the pretty amazing service from the people at truheat. They called me to make sure everything was good and I understood how to install. When does that ever happen!

I just created a home office on the ground floor and was concerned as the room is cold in the winter. I just had the TruHeat system installed and am thrilled with the comfort of my new space. It is a great product and the staff really cared about me and even gave me help with finding an experienced installer. I highly recommend TruHeat as a super product.

6 watts per square feet instead of using 12 watts per square feet? Yes I think I made the right choice by going with the truheat system instead of the ditra system.

I’m a contractor and I installed this for a client of mine. My clients absolutely love the product as it also heats up the house too. I love this product because of how easy it was for me to install it! I highly recommend it.

I just installed the Truheat system in my basement. Two units, a #5 and a #7 combined, heated the half of the basement that will have a gym and theatre area. Of all the possibilities, this technology worked the best. And the staff at Truheat, (especially Zach) answered every query with speed and detail. The floor is now heated, it feels great. Such a difference to walk down the stairs and not feel that 3-4 degree temperature drop. I’m very happy with this purchase and install.

We installed the TruHeat system Oct /19 in our upstairs bathroom in a post and beam home that we heat only with firewood near Peterborough ON. It makes the early morning bathroom experience absolutely enjoyable . The room temperature would normally be 15 -18°C in the past ,with the TruHeat system that is set to come on about 45 minutes before we wake up it is now at 21°C. Heavenly!

We had a problem with the system initially ( INSTALLERS FAULT) and Zach @ TruHeat looked after us promptly and professionally. We are very impressed with the whole experience . Some of our friends have also bought the system and we would recommend TruHeat to anybody that is looking for a lifestyle upgrade.

Regards

Jeff Piper

We added an insulated sunroom to our home that wasn’t hooked into house heating, and was built on a deck vs. a foundation so lots of icy Alberta winter air flowing underneath. We wanted a solution for heating the room on cloudy winter days that would make it pleasant for our children to play on a warm floor. The TruHeat system works marvelously for that. We love having the heat under our feet vs having the air warm but needing thick slippers to keep our feet toasty. It vastly increases the room’s use as a play space! Also, for the record, Zach’s customer service and trouble shooting during the install were absolutely top notch, and he is a credit to the company. Thanks for everything!