Our first thermostat was defective but it only took one phonecall to Zack for it to be replaced no questions asked. The Truheat mats were much easier to install than the electric cable heating we installed in our bathroom a few years ago. Being able to use the mats under both laminate flooring as well as ceramic tiles is a big plus. We simply provided Zach with a diagram of our room and he quickly recommended which materials were needed to complete our project. The directions were easy to follow and Zach was always available for technical assistance.

I installed this in my basement and absolutely love the fact I didn’t have to use thin-set.

I recently installed the Truheat system after countless hours researching other underfloor heating systems. I went with this system for two reasons, the low voltage and the fact that it is truly a flat tape like system so ease of installation for both it and the tile I installed afterwards. It’s far and above better then the other systems out there for those two reasons alone. Running water lines under the floor is a tremendous amount of work if you use that system and the other popular wire system is so thick you have to by special backer board or float the entire floor before tile. I couldn’t be happier with this system from the fast shipping, ease of installation, my warm feet when I walk on the floor to the pretty amazing service from the people at truheat. They called me to make sure everything was good and I understood how to install. When does that ever happen!

Quite pleased with trueheat infloor system. Found it user friendly as well as a more efficient Matt compared to others. Friendly and informative whenever necessary.

We installed the TruHeat system Oct /19 in our upstairs bathroom in a post and beam home that we heat only with firewood near Peterborough ON. It makes the early morning bathroom experience absolutely enjoyable . The room temperature would normally be 15 -18°C in the past ,with the TruHeat system that is set to come on about 45 minutes before we wake up it is now at 21°C. Heavenly!

We had a problem with the system initially ( INSTALLERS FAULT) and Zach @ TruHeat looked after us promptly and professionally. We are very impressed with the whole experience . Some of our friends have also bought the system and we would recommend TruHeat to anybody that is looking for a lifestyle upgrade.

Regards

Jeff Piper

I just created a home office on the ground floor and was concerned as the room is cold in the winter. I just had the TruHeat system installed and am thrilled with the comfort of my new space. It is a great product and the staff really cared about me and even gave me help with finding an experienced installer. I highly recommend TruHeat as a super product.

I installed a TruHeat system to provide heating in the main living area of my place, and it works wonderfully. I wish I had done the entire place with it! The quality of the product is obvious, and installation is a breeze. I am very happy with my in floor heat. Thanks, Zach!

We built a large sunroom onto our house and were looking for a cost effective source of heat. Truheat EZ mats came through with a product that was easily installed, very reasonably priced, and very efficient to run. Best of all, no one knows its there… except that they comment on how wonderful the warm floor feels on their feet!


Besides the great product, the two times I have required assistance, personable and knowledgeable help was a phone call away… no problems… Thanks Zach!!



Honestly, this is a great product and a great company.

We needed an efficient way to heat a basement bedroom and bathroom and loved what we learned about the Tru Heat System. Installation was a breeze and Tru Heat offered help and input very quickly when we needed it. The system is installed and operating now and we love it. You can walk from the basement great room, that has no heat, onto the heated bedroom floor and instantly feel the warm difference. Thank you TruHeat!

I found the system very easy to install myself in a converted 250 square foot screen porch with 10 foot ceilings. I had no means to heat this room being it was previously an exterior room. The entire room besides the 20 footback wall are 8 foot windows and a 16 foot sliding door…. not great insulation value. My contractor did not believe it would be enough heat … he was dead wrong. Truheat does a fabulous job. I am very pleased with results as my room is comfortable all the time .

It’s been an absolute positive experience since the beginning working with Zach to understand the system on a technical level and planning it based on my project needs. He was very responsive and re-assuring every step of the way of the quality of the system as I came up with concerns. In the end, I’m very happy with the system after spending one Eastern-Ontario winter in a tiny house, kept comfortably cozy. Hope to be promoting this infloor electric heat system more, as it really is a great heating solution either as primary heat or backup.