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Reviews

reviews

Client reviews

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I just created a home office on the ground floor and was concerned as the room is cold in the winter. I just had the TruHeat system installed and am thrilled with the comfort of my new space. It is a great product and the staff really cared about me and even gave me help with finding an experienced installer. I highly recommend TruHeat as a super product.

Marg C

Apr 17, 2023
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I used the amorphous system in my greenhouse under the soil and boy o boy did I ever make the right decision! I highly recommend this system to anyone looking to heat up their greenhouse with a radiant system that is not using the water tubes system.

Julio F.

julio_franco99@gmail.com
Jun 2, 2023
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I found the system very easy to install myself in a converted 250 square foot screen porch with 10 foot ceilings. I had no means to heat this room being it was previously an exterior room. The entire room besides the 20 footback wall are 8 foot windows and a 16 foot sliding door…. not great insulation value. My contractor did not believe it would be enough heat … he was dead wrong. Truheat does a fabulous job. I am very pleased with results as my room is comfortable all the time .

Jeff K.

Apr 17, 2023
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Quite pleased with trueheat infloor system. Found it user friendly as well as a more efficient Matt compared to others. Friendly and informative whenever necessary.

Michael R

Apr 17, 2023
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It’s been an absolute positive experience since the beginning working with Zach to understand the system on a technical level and planning it based on my project needs. He was very responsive and re-assuring every step of the way of the quality of the system as I came up with concerns. In the end, I’m very happy with the system after spending one Eastern-Ontario winter in a tiny house, kept comfortably cozy. Hope to be promoting this infloor electric heat system more, as it really is a great heating solution either as primary heat or backup.

Michael

Apr 17, 2023
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We wanted to replace the expensive hot water baseboard / electric hot water boiler system with something that was more efficient and esthetically pleasing. The TruHeat system has been simply amazing, easy DIY installation except one hour labour for electrical hook-up. The order and delivery process was also flawless. We have our kitchen completed and have ordered two more kits to do three bedrooms and a bathroom. The floor feels amazing and I will write another review once our first electrical bill arrives but I am confident that it will save us a lot of dollars here in Central New Brunswick.

Frank B

Apr 17, 2023
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The first thermostat behaved strangely, turning on the TruHeat system when the room was already warm and the system shut off when the room was cold. Customer service was fantastic and sent out a replacement unit and now everything is working great!

Dennis F

Apr 17, 2023
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We built a large sunroom onto our house and were looking for a cost effective source of heat. Truheat EZ mats came through with a product that was easily installed, very reasonably priced, and very efficient to run. Best of all, no one knows its there… except that they comment on how wonderful the warm floor feels on their feet!


Besides the great product, the two times I have required assistance, personable and knowledgeable help was a phone call away… no problems… Thanks Zach!!



Honestly, this is a great product and a great company.

Jeremy S

Apr 17, 2023
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Our large bathroom has hot water heating in the floor but the tiles do not get warm. We took the tiles out to add the TruHeat System. We were able to built the floor up with a recommended foam/foil product and cork. On this we put the TruHeat System and then Vinyl flooring in oak on top. This gave us the right height to match the oak hardwood flooring in the adjacent bedroom. The flooring now looks continuous between the bedroom and bathroom. The Pros were: simple to install (did it myself), no concrete products required (no mess or cleanup), easy to adjust the high to match other flooring, Zach was a terrific help (he was quick to answer and provided great information. The Cons are: mounting the large transformer box (I hide it in an adjacent closet), needed to put new batteries in the thermostat, difficulty with programming the thermostat (the instructions are too brief and should be supplemented). Apart from some difficulty with the thermostat programming it is a great system and provides a nice even heat in the floor. Highly recommended.

Roy P

Apr 17, 2023
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6 watts per square feet instead of using 12 watts per square feet? Yes I think I made the right choice by going with the truheat system instead of the ditra system.

George B.

Apr 17, 2023
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We needed an efficient way to heat a basement bedroom and bathroom and loved what we learned about the Tru Heat System. Installation was a breeze and Tru Heat offered help and input very quickly when we needed it. The system is installed and operating now and we love it. You can walk from the basement great room, that has no heat, onto the heated bedroom floor and instantly feel the warm difference. Thank you TruHeat!

Jeremy P.

Apr 17, 2023

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